Veterans Affairs Backlog Sees Major Decline, Hits Lowest Mark Since 2020

Updated
May 20, 2025 2:08 AM
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The Department of Veterans Affairs has announced a significant reduction in the backlog of veterans’ disability claims, now at 200,000 cases. This achievement is attributed to effective leadership and reforms implemented following years of inconsistent figures.

The backlog of first-time claims pending for over four months has reached its lowest level since early 2020, before the disruptions caused by the COVID-19 pandemic across the country. The backlog reached a staggering peak of 410,000 cases in late 2023, driven in part by a significant increase in new claims after the enactment of the PACT Act, which broadened benefits for veterans affected by toxic substances.

This week, officials from the Department of Veterans Affairs testified before Congress, revealing that over 200,000 cases have been resolved in the last 18 months. Notably, a significant portion of this progress was achieved during President Biden's administration's final year.

VA Secretary Doug Collins attributed the enhancement to increased efficiency rather than expansion. “We faced a shortage of employees and lacked the financial resources to proceed.” “We just got it done,” he stated while providing testimony to the House Appropriations Committee.

Concerns are rising as Collins has put forth a proposal to reduce the number of employees at the VA by as many as 80,000 from its current total of 480,000, aiming to streamline the federal workforce. Concerns are mounting among lawmakers that these reductions may jeopardize the recent advancements made by the department.

Before the pandemic, the backlog remained stable at approximately 60,000 cases, which officials regarded as the baseline for prompt case resolution. As VA leaders emphasize returning to that number, they caution that ongoing progress will significantly rely on forthcoming staffing decisions.

The Department of Veterans Affairs has reiterated its dedication to minimizing wait times for veterans pursuing the benefits they rightfully deserve.

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